Privacy Policy

This legal text gives details of how we collect and process your personal data through your use of our website https://www.panoramamarbella.com, including any information you may provide to us through the site when you register for our newsletter or provide your details through the form provided for this purpose.

When you provide us with your data, we inform you that our services are not possible for those persons who are not able to give consent, so when you send us the forms, you guarantee that you have sufficient capacity to give consent.

Below we inform you about the data protection policy of: Panorama Properties, S.L.

1. Data controller

Contact details of the person in charge:

Panorama Properties, S.L, with CIF: B29748340 and address at: Avenida Alfonso de Hohenlohe s/n, Edificio Centro Expo. Local 30, 29602 Marbella, Málaga and telephone: 952774266. Email: [email protected]

Malaga Mercantile Register, Volume 1744, Book 657, Folio 5, Section 8, Page MA 22614, Entry 5 (8.02.06)

Panorama Properties, S.L, is responsible for your data (hereinafter "we" or "us" or "our");

2. What data do we collect?

The General Data Protection Regulation defines personal data as any information relating to an identified or identifiable natural person, i.e. any information capable of identifying an individual. This would not include anonymised data, nor percentage data.

The personal data that may be collected directly from the interested party will be treated confidentially and will be included in the corresponding processing activities, owned by Panorama Properties, S.L.

We may process certain types of personal data on our website, which may include:

•   Identity data: name and surname.
•   Data on personal characteristics: gender
•   Contact details: email and telephone.
•   Marketing and communications data: preferences for receiving marketing communications from us and preferred means of communication.

We do not collect any data relating to special categories of personal data (data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership and information about your health, genetic or biometric data).

If you are required to collect personal data by law or under the terms of a contract between us and you refuse to provide it to us, we may not be able to enter into the contract or provide the service and you must notify us in advance.

3. How do we collect your personal data?

The means we use to collect personal data are:

Through the form on our website, through our contact email, by phone or by post, when you need to contact us:

Request information about our products or services
You subscribe to one of our services or publications

To ensure the quality of our site, we reserve the right to refuse any application for registration or to suspend or cancel a previously accepted registration if we believe that it does not comply with these requirements or any other law or regulation. If this happens, we will try to give reasons for our decision, but we cannot undertake to do so in all cases.

Through technology or automated interactions: on our site we may automatically collect technical data about your equipment, browsing actions and usage patterns. This data is collected through cookies or similar technologies. For more information, please see our cookie policy.

Through third parties:

Google: analytical data or search data. Outside the European Union.

4. Purpose and legitimacy for the use of your data

The most common uses of your personal data are:

For the formalisation of a contract between Panorama Properties, S.L. and you.
When you consent to the processing of your data.
When we need them to comply with a legal or regulatory obligation.
Where it is necessary for our legitimate interest or that of a third party;

You may revoke your consent at any time by sending an e-mail to [email protected] or by consulting the exercise of rights section below.

Below is a table showing the ways in which we will use your personal data and the lawfulness of its use, as well as the types of personal data we will process. We may process some personal data for additional legal reasons, so if you need further details please send an email to [email protected].

Form	Purpose	Data type	Legitimacy for treatment
Contact	The purpose is to manage contacts and requests for information received via the web.	Name Surname Gender Email Telephone	Consent of the data subject (art. 6.1.a RGPD) Pre-contractual measures (art. 6.1.b RGPD) Processing is necessary for the purposes of the legitimate interests pursued by the controller (art. 6.1f RGPD)
Newsletter	The purpose is to manage the data provided in order to send information about our services and promotions.	Name Surname Email	Consent of the data subject (art. 6.1.a RGPD) Pre-contractual measures (art. 6.1.b RGPD) Processing is necessary for the purposes of the legitimate interests pursued by the controller (art. 6.1f RGPD)
Contact us for information on a property	Recruitment and job vacancies	Name Surname Email Telephone	Consent of the data subject (art. 6.1.a RGPD) Pre-contractual measures (art. 6.1.b RGPD) Processing is necessary for the purposes of the legitimate interests pursued by the controller (art. 6.1f RGPD)

Commercial communications. You will only receive communications if:

You have requested information from us or you have contracted a product or service from us.
If you have provided us with your details, by accepting the box provided for this purpose on our form;
Provided that you have not expressed your wish to stop receiving such communications;

We obtain your express consent before sending you any communication, and you may request at any time that we stop sending you communications at the email address [email protected].

When you opt out of receiving communications from us, your personal data will continue to be stored as a result of the contract you have entered into with us in order to comply with legal requirements.

Purpose: we will only use your data for the purposes for which we collect it, unless we reasonably believe that we should use it for another purpose, provided that we notify you in advance so that you are aware of the lawful reason for processing and provided that the purpose is compatible with the original purpose;

5. How long will we keep your data?

They will be kept for the time necessary to fulfil the purpose for which they were collected and to determine any possible liabilities that may arise from this purpose and from the processing of the data. The provisions of the different regulations regarding the retention period shall apply, insofar as applicable to this processing.

Data of subscribers by e-mail or form: From the time the user subscribes until he/she unsubscribes.They will be kept for the time necessary to fulfil the purpose for which they were collected and to determine any possible liabilities that may arise from this purpose and from the processing of the data. The provisions of the different regulations regarding the retention period shall apply, insofar as applicable to this processing.
Data of subscribers by e-mail or form: From the time the user subscribes until he/she unsubscribes.

6. Minors

Panorama Properties, S.L. does not authorise persons under 14 years of age to provide their personal data through the means provided on this website (by filling in web forms for requesting services, contacting us or sending emails). Therefore, persons who provide personal data using these means formally declare that they are over 14 years of age and Panorama Properties, S.L. shall be exempt from any liability for failure to comply with this requirement.

If your child is under the established age limit and has provided personal information to Panorama Properties, S.L, please contact us to request the exercise of your applicable rights.
In those cases in which the services offered by Panorama Properties, S.L are intended for minors under 14 years of age, the means will be provided to obtain the authorisation of the minor's parents or legal guardians.Panorama Properties, S.L. does not authorise persons under 14 years of age to provide their personal data through the means provided on this website (by filling in web forms for requesting services, contacting us or sending emails). Therefore, persons who provide personal data using these means formally declare that they are over 14 years of age and Panorama Properties, S.L. shall be exempt from any liability for failure to comply with this requirement.

If your child is under the established age limit and has provided personal information to Panorama Properties, S.L, please contact us to request the exercise of your applicable rights.
In those cases in which the services offered by Panorama Properties, S.L are intended for minors under 14 years of age, the means will be provided to obtain the authorisation of the minor's parents or legal guardians.

7. Exercising Data Protection Rights

How to exercise these rights? Users may send a communication to the registered office of Panorama Properties, S.L or e-mail address [email protected], including in both cases a photocopy of your ID card or other similar identification document, to request the exercise of the following rights:

Access to your personal data: you may ask Panorama Properties, S.L. whether it is using your personal data.
To request their rectification, if they are not correct, or to exercise the right to be forgotten with respect to them.
To request the limitation of the treatment, in this case, they will only be kept by Panorama Properties, S.L for the exercise or defence of claims.
To oppose to its treatment: Panorama Properties, S.L. will stop treating the data in the way you indicate to us, unless for legitimate reasons or for the exercise or defence of possible claims, these must continue to be treated.
To the portability of the data: in the event that you wish your data to be processed by another company, Panorama Properties, S.L. will facilitate the portability of your data to the new data controller.

You may use the forms made available by the Spanish Data Protection Agency, to exercise your previous rights.

Claim before the AEPD: if you consider that there is a problem with the way in which Panorama Properties, S.L. is treating your data, you will be able to direct your claims to the corresponding control authority, being in Spain, the competent one for it: Spanish Data Protection Agency.

We will ask you for specific information to help us confirm your identity and to ensure your right to access your personal data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it.

All requests will be dealt with within the legal deadline of one month. However, it may take longer than one month if your request is particularly complex. In this case, we will notify you and keep you updated.

8. Communication of data: provision of services

It is possible that, in the course of our work, we may need the assistance of third parties, who will only process the data to provide the contracted service, and with whom we have the corresponding measures in place to guarantee your rights:

Service providers providing information technology and systems management services.
Professional advisors including lawyers, auditors and underwriters providing banking, legal, insurance and accounting consultancy services.

All processors to whom we transfer your data will respect the security of your personal data and will process it in accordance with the GDPR.

We only allow such service providers to process your data for specified purposes and in accordance with our instructions. However, in order to ensure transparency, you can request a list of the companies providing services to us by sending an email to: [email protected].

9. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised manner, modified or disclosed. In addition, we restrict access to your personal data to those employees, agents, contractors and other third parties who have a business need to know that data. They will only process your personal data in accordance with our instructions and are subject to a duty of confidentiality.

We have implemented procedures to deal with any suspected breach of your personal data and will notify you and the Supervisory Authority in the event of a breach of security as regulated in Articles 33 and 34 of the GDPR.